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All of our products come with our no quibble guarantee - and we will refund you the full value of any goods if you are not entirely happy with your purchase.
Items may be returned to us within 10 days without having to give a reason. As long as the goods are returned in an unused state and in the original packaging we will refund the full cost of those items, or exchange them if you prefer.
We do not currently offer a returns service. Parcels can be returned via Royal Mail / Parcelforce. Any postal charges incurred will only be refunded in the case of faulty goods. Where items are returned in a state that is not suitable for general re-sale, refunds will be made up to a maximum of 70% of the value of the goods at our discretion.
No liability is accepted for goods lost or damaged in return transit - the sender is responsible for pursuing any claims to this effect with the courier concerned. We recommend that you obtain at least a proof of posting.
Refunds will be processed as soon as possible but in any event all refunds will be processed within 28 days.
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